Wine & Spirits Logistics Coordinator - London

WHO ARE WE

Ferovinum is revolutionising the global wine and spirits industry. Our platform drives the success of trailblazing drinks businesses by radically simplifying the complex supply chain and opening up global product markets. Experiencing adoption and growth rates exceeding 1,000% year-on-year, and with over £150 million transacted in the UK alone, Ferovinum stands as the most significant disruptive force in the market. We empower a mutually beneficial network, ensuring efficiency and global reach for all parties involved. Join us in transforming the future of wine and spirits.

WHO YOU ARE

At Ferovinum, we are searching for exceptional individuals to join our team of Space Pirates a unique blend of talented, ambitious, and driven professionals. Space Pirates because of the scale and ambition of our mission, which has attracted a thriving team of meticulous high performers. Disruptors with a can-do attitude, entrepreneurial spirit, and a refusal to accept the status quo. Creative, out-there, and prepared to do what is needed to get the job done!

YOUR RESPONSIBILITIES

Working with the supply chains of our clients at Ferovinum, you will be instrumental in driving the efficiency and effectiveness of our operations as we expand globally. Your key responsibilities will include:

• Manage order processing for client shipments, including both domestic and international orders.
• Take ownership of live incoming orders, addressing exceptions, and escalating issues as necessary.
• Navigate international customs and excise regulations to ensure smooth shipment processing.
• Provide client support, addressing inquiries and resolving problems efficiently.
• Develop and coordinate client accounts with commercial teams to expand usage and enhance customer experience.
• Identify operational challenges and collaborate with technical teams to develop and implement solutions.
• Identify potential operational risks and work with the broader team to implement effective mitigation strategies.

WHAT WE LOOK FOR

The ideal Ferovinum employee possesses a blend of the following qualities:

• Talented and Humble: You are highly skilled yet always open to learning and growing your skillset.
• Ambitious and Driven: Your passion for excellence and achievement is unmatched.
• Curious and Creative: You approach problems with well-considered and innovative solutions.
• Entrepreneurial Spirit: You are resourceful, adaptable, and thrive in dynamic, changing environments.
• Problem Solvers: You excel at tackling complex problems and delivering effective solutions with confidence.
• Thrives Under Pressure: You perform exceptionally well under pressure, managing risks with precision and care.

The majority of our time is spent in a collaborative office-based setting, which allows us to enhance our operational efficiency and team dynamics. Key advantages of working together include:

• Innovation: Our open office environment sparks creativity and innovation, leading to groundbreaking solutions and ideas.
• Collaboration: Working together in proximity fosters spontaneous brainstorming sessions and quick problem-solving discussions.
• Relationship Building: Face-to-face interactions strengthen team bonds and build a sense of community.
• Learning and Development: Instant access to colleagues allows for on-the-spot learning and mentoring.
• Cultural Integration: Being physically present in the office means we can shape our culture together. Everyone has a voice, and we are looking for people who will positively add to and help our culture evolve.

If you’re ready to join a team that embraces complexity, encourages creativity, and empowers you to make a significant impact, Ferovinum is the place for you. Join us and be part of the revolutionary tech transforming the global wine and spirits industry.

BENEFITS AND PERKS

– Be one of the first 20 employees of a young, exciting FinTech start-up

– Highly competitive equity scheme with performance bonuses

– Private health insurance

– 25 days of paid leave (excluding public holidays)

– Private pension contribution of 6% and matching contribution up to 2.5%

– We can sponsor Skilled Worker Visas