Sales Support - London

Company Overview: Vinexus, founded in 1996 by Nicolas Belfrage MW and developed extensively by Nicholas Bielak MW, has established itself as a leader in providing unique Italian wine solutions for the global wine trade. We are a dynamic wine agency that leverages unrivalled knowledge and expertise to provide an effective route to market for Italian wine producers and to distributors, we provide a service of excellence in managing listings and commercial relationships. Vinexus collaborates directly with grape growers to deliver Italian character, traceability, and authenticity tailored to the preferences of export markets worldwide

Position Overview: Sales Support

Vinexus is currently expanding its sales team and offers an exciting opportunity in a sales support role within our dynamic team. We are seeking an enthusiastic, intelligent, and highly organised individual to provide essential support to our sales team. The successful candidate will play a crucial role in maintaining a positive and professional image of Vinexus through excellent sales support services and must be able to operate successfully in a fast-paced work environment.

Responsibilities:

• Provide first-class sales support, including answering phone calls and responding to emails promptly.
• Maintain accurate sales records and process orders using our bookkeeping programme ‘Sage 50 Accounts’.
• Communicate directly with suppliers and customers to maintain seamless relations.
• Collaborate with the sales team to organise company events and participation in tastings.
• Assist in managing orders and logistics for efficient operations.
• Report directly to the Commercial Director within the sales team.

Requirements:

• Minimum C1/C2 level language proficiency in Italian and a good level in English.
• Previous experience in a customer service or order processing role is preferable.
• Comprehensive IT abilities, particularly in using Excel. Ability to quickly learn new systems is essential.
• Strong attention to detail and accuracy, coupled with exceptional organisational skills.
• Reliable, positive, and pro-active, with the ability to prioritise and take ownership of tasks.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure.
• Basic knowledge of wine.

Benefits:

• Competitive salary, dependent on experience.
• End of year bonus based on personal and overall company performance

Equal Opportunity Employer: Vinexus is an equal opportunity employer and is committed to equality of opportunity for all employees, irrespective of gender, age, race, disability, marital status, religion or belief, or sexual orientation.

Settlement Status/Right to Live and Work in the UK: Applicants must have a valid settlement status/right to live and work in the UK.

If you are a proactive and detail-oriented individual with an interest in the wine industry, we invite you to apply for this exciting opportunity to contribute to the ongoing success of Vinexus. Join us in delivering unparalleled Italian wine solutions to the global market. Apply today.