EXPERIENCE INTERN - EDINBURGH
As part of LVMH / Moët Hennessy, The Glenmorangie Company crafts, distributes and markets two of Scotland’s most acclaimed single malt whiskies. Glenmorangie is famed as the leading Highland single malt, renowned for its smooth, complex, and accessible taste, its mastery of wood in cask maturation, and its industry leading whisky innovation. Ardbeg is the ultimate Islay whisky and the smokiest of all Scotland’s Single Malts – and is also famed for its unorthodox, envied, and untamed brand.
The Experience Intern role is to provide comprehensive administrative and logistical support to the Experiences Manager for all Glenmorangie and Ardbeg distillery tours and overnight stay visits. Key responsibilities include managing visit requests, coordinating bookings with Ardbeg Distillery Visitor Centre, Glenmorangie Distillery Visitor Centre, Glenmorangie House, and Ardbeg House, preparing detailed itineraries, and maintaining accurate records. This role is a 12-month Fixed Term Contract.
JOB RESPONSIBILITIES
Job Responsibilities:
- Support the Experiences team with supplier management, invoicing for all bookings, and recharging to Market (s) after visits.
- Ensure a seamless experience for guests by handling all arrangements, including direct invoicing and supplier admin management.
- Assist with the management of the Visits inbox and Experiences Platform.
- Support with the organisation and booking of Visits and updating itineraries.
- Assist with ad-hoc Visits team requirements (e.g. stock requisitions, deliveries, meeting set-ups, purchasing etc.)
- Generate weekly and monthly stakeholder reports.
- Managing tour and tasting requests and Liaising with each DVC to book arrangements.
- Using existing Glenmorangie Company templates to prepare itineraries for briefed visits
- Liaison with Glenmorangie House and Ardbeg House on reservations and menus
- Arrangement of any special requests as part of itinerary
- Keep all master visits folders accurate and up-to-date.
- Provide weekly reporting to the DVC and Brand Home teams.
PROFILE
Technical Skills Experience Required:
- Excellent communicator, who will proactively build relationships with internal & external stakeholders.
- Strong written communications skills.
- Strong attention to detail.
- Keen interest in & understanding of the luxury experience landscape.
- Team Player.
- Completer finisher.
- Highly organised.
Key Competencies:
- Exceptional interpersonal skills.
- Excellent planning and organisation skills.
- High attention to detail and quest for sustainable excellence.
- Highly motivated and results-driven.
ADDITIONAL INFORMATION
About us:
At Glenmorangie, we aspire to embrace the broadest view of diversity, equity, and inclusion to build teams that are reflective of our customers and consumers, and that celebrate and maximise the uniqueness of every employee.
To reflect the diverse needs of our workforce, we offer a range of life friendly, inclusive policies including flexible working arrangements and generous leave entitlements. We are committed to supporting the mental health of our workforce and providing a safe space to talk about our wellbeing. We also champion physical wellbeing, offering employees discounted gym memberships.
We are a Disability Committed Employer and offer a guaranteed interview to applicants who consider themselves to be disabled and who meet the minimum requirements for the job.
Applications will close on Friday 21st August 2026.
Please submit a CV and Covering Letter, stating your desired salary, notice period, and whether you wish to apply through the Disability Confident Scheme.
Package: Competitive salary and benefits package.
NOTE: Only candidates with a suitable profile will be contacted for further discussions about the position.
Unsolicited introductions from employment agencies will not be accepted.
