Digital & E-Retail Intern - London

As the Digital & E-Retail Intern, you’ll join our dynamic Communications, Culture and Digital team within the wider marketing department. Reporting to the E-Retail Content & Activation Manager and CRM Manager, you will gain invaluable hands-on experience driving brand desirability and conversion. This role offers the chance to make a tangible impact across our brand portfolio through e-retail strategies, impactful CRM campaigns, and essential design contributions, collaborating closely with brand and on trade / off trade teams.

JOB RESPONSIBILITIES

E-Retail Content & Activation

• Optimise product content (pack shots, descriptions) for PDPs across major E-Retailers (Amazon, E-Grocery, E-Specialists) to drive engagement and sales.
• Create engaging banners for e-retail activations with brand consistency.
• Monitor, report on, and optimise listings, developing data-driven merchandising skills.
• Manage and refresh A+ content, Brand Stores, and PDPs on Amazon.
• Liaise with the Global Content Team on content requirements and localisation.
• Support the identification of new e-retail growth avenues.

CRM Campaign Management

• Coordinate email marketing campaigns from brief to execution with CRM agencies.
• Manage approvals and proof-test emails for flawless delivery.
• Maintain an up-to-date CRM calendar for optimal timing and coordination.
• Compile and analyse campaign data into monthly and quarterly reports.
• Contribute to CRM strategy and campaign planning.
• Support briefs and testing for data acquisition campaigns to optimise performance.

Creative Design

• Use Photoshop and other design tools to create graphic assets for marketing initiatives (e-retail, CRM), enhancing brand identity.

Team & Operational Support

• Develop and share harmonised team calendars and reports.
• Support cross-functional projects, shared learnings, and competitor monitoring (CRM / E-retail) to foster team synergy

PROFILE

Who You Are:

• Motivated individual with strong interest in digital marketing, e-commerce, and brand building.
• Creative, detail-oriented, and passionate about design. Excellent communicator with strong organisational skills.
• Proficient in Microsoft Office Suite; Adobe Photoshop or other design software a plus.
• Team player thriving in fast-paced, collaborative environments. Marketing, Business, or Communications degree (in progress or recently completed).

ADDITIONAL INFORMATION

Why Join Us?

• Real-world experience on impactful projects.
• Skill development in e-retail, CRM, content management, and graphic design.
• Mentorship from digital and e-commerce experts.
• Direct influence on brand desirability and conversion.

Apply now to contribute to our digital success!