Camber Wines Shop & Sales Manager

About the Role
Camber Wines is more than a wine shop. Alongside our retail offering, we supply wines to local restaurants and businesses, run a wine club and host a variety of tastings and wine events.

We are looking for a commercially minded and customer focused Camber Wines Manager to take ownership of the day to day running of the business, with a strong focus on growing sales, developing customer relationships and identifying new business opportunities.

You will bring together a passion for wine, excellent customer service and a proactive approach to sales, while overseeing stock, purchasing, online orders and events. We are looking for someone who enjoys working independently, takes pride in the details and understands how to balance a great customer experience with the commercial needs of a successful business. As Camber Wines continues to develop, there will be opportunities for the right person to grow with the role, take on new challenges and play an important part in shaping the future of the business.

Knowledge Skills & Experience
• Strong wine knowledge and a genuine enthusiasm for wine. Level 3 WSET qualification or equivalent practical knowledge would be advantageous.

• A proven ability to deliver excellent customer service and build strong, lasting customer relationships.
• A sales focused mindset, with the confidence to identify opportunities, promote products and develop new business.
• Commercial awareness, including an understanding of pricing, margins, stock management and the factors that drive profitable sales.
• Strong communication and relationship management skills, particularly when working with wholesale customers and suppliers.
• Excellent organisation and attention to detail, with the ability to manage several priorities independently.
• Confidence using websites, online ordering systems, spreadsheets and invoicing software.
• A proactive approach to developing promotions, wine events and new ways to grow the business.
• A practical, hands-on attitude and a willingness to get involved in all aspects of running Camber Wines.

Working Patterns
This role includes weekend working and occasional evenings to support wine tastings and events. Flexibility is important to ensure Camber Wines continues to deliver an excellent customer experience and make the most of its sales opportunities.

Benefits
We want our teams to enjoy coming to work, feel supported and have opportunities to grow. As part of The Coastal Kitchen Family, you will join an independent business where people, community and genuine hospitality matter.

We offer a range of team benefits, including:

• 20% discount across our sister venues.
• Free food while on shift.
• Paid breaks.
• Access to our employee assistance programme and wellbeing support.
• Opportunities for training, development and career progression.
• The opportunity to work within a close knit, independent hospitality group with a strong connection to the local community.

How to apply
If you have a passion for wine, enjoy building relationships and want to take ownership of a varied role within an independent hospitality business, we would love to hear from you.

Please send your CV and a short covering letter explaining why you are interested in the role and what you would bring to Camber Wines to [email protected] .

The Coastal Kitchen Family is an equal opportunities employer and welcomes applications from all suitably qualified candidates.