Events Coordinator - Suffolk

Events Coordinator
The Swan – Southwold

Our flagship hotel The Swan has pride of place on Southwold marketplace and the amazing team are always proud to show it off. Whether our guests are seeking an indulgent getaway, relaxation in fresh sea air or an insight into the crafts of brewing and distilling, we can provide it all. The food prepared by Rory and his team is deliciously exciting and creative, and the drinks range is fabulous. In fact, everything and everybody is fairly fabulous at The Swan!

Events Coordinator (45 hours per week)

What do you need to know about Adnams and our Team?

We make amazing award-winning beers and spirits from our home in Southwold, have some great shops across the region and operate some stunning pubs and hotels. We understand the value of every customer and work hard to deliver amazing service in a time of exciting innovation and digital transformation.

We do all of this while caring passionately about the environment, our local communities and our wider social responsibilities.

At Adnams we really care about diversity and are proud of our culture where everyone is respected, valued and treated with kindness.

What do we want?

We are looking for a friendly and organised Events Coordinator to join our team and help bring our events to life, showcasing our fabulous hotel to its full potential. In this role, you will support the planning and delivery of a range of events and functions, helping to ensure that every guest enjoys a memorable experience from the initial enquiry through to the event itself.

You will work closely with our Guest Services Supervisor and the wider Swan team to help coordinate events and ensure everything runs smoothly. From corporate gatherings to special celebrations and milestone moments, you will play an important role in helping create events that our guests remember for all the right reasons.

This is a great opportunity for someone who enjoys working with people, has strong organisational skills and takes pride in delivering great customer experiences.

Key Responsibilities

• Support the coordination of a wide variety of events and functions, ensuring they meet both client expectations and business requirements
• Assist with event planning and client communications alongside the Guest Services team
• Help coordinate event set-up on the day, ensuring spaces are prepared and ready for guests
• Meet and greet customers, providing friendly and helpful support throughout their event experience
• Work with suppliers and internal teams to help ensure services are delivered smoothly and to a high standard
• Assist with the organisation of events in a way that supports both customer satisfaction and the commercial success of the business
• Communicate clearly with the wider team so everyone understands their role in preparing for events
• Support the team in maintaining high standards across front-of-house event spaces
• Help ensure guests consistently enjoy a welcoming and well-organised experience
• Stay aware of industry trends and share ideas that could enhance our events offering

What’s in it for you?

Hopefully, a sense of pride that you are working for a business that cares about the important stuff and a lot of fun working with an amazing bunch of people.

Enthusiastic and hard-working people who join Adnams tend to stay around so we must get quite a lot of things right. We really admire innovation and are not afraid to try something new, so you get to put new ideas into practice to deliver even better results for everyone.

We offer an excellent package including a Competitive Salary, Company Pension and Life Assurance, Tips, Meals on Duty, Share Incentive Plan, Career Development Opportunities, Wellbeing Programmes and fabulous employee discounts!