Warehouse Manager - Wine Cellar - London

Fortnum & Mason are looking for a Warehouse Replenishment Manager specialising in Wines & Spirits to look after the team of Wine Cellar Operatives and the Wine cellar operation. Your role will be to develop, build and deliver a standardised process across both retail and warehouse functions. You will be the subject matter expert for the best ways of stock movement and inventory management, whilst leading, motivating and driving our people to achieve and deliver the best service to both internal and external customer, making sure the team exceeded all expectations.

This role requires a large amount of systems expertise within both the warehouse environment and the wider business.

Key Accountabilities:

*       Drive the correct business process to ensure consistency & accuracy from a warehouse perspective.

*       Drive sustained improvement through people

*       Managing staff, building teams, training employees and monitoring production performance

*       Communicate clearly and positively to engage all colleagues to ensure they understand their accountability

*       Highlight inaccuracies and discrepancies within area and collaborate to resolve.

*       Have a holistic view of systematic warehouse processes and how these link in together, internally & within the wider business.

*       Produce daily and weekly reports, ensure key critical areas of the stock system are controlled and any discrepancies addressed.

*       Introduce and drive performance through KPI reporting

*       Robust date management process that mirrors retail

The successful candidate will have:

*       Strong Communication verbal & written, To have the ability to express oneself confidently and effectively both verbally and in writing

*       Strong problem solving focus with the drive to follow tasks through to a successful completion

*       People management skills, including the ability to inspire, lead and motivate a team of people, delegate work and explain ideas

*       Experience in manual handling

*       Excellent time management

*       Excellent organisational and prioritising skills

*       Willing to adapt and take on new challenges and driven to continually improve

In return, we offer fabulous benefits:

• A competitive salary
• Discretionary annual bonus of up to 5% of annual salary
• A generous store and restaurant discount
• A subsidised staff restaurant which uses Fortnum’s ingredients
• 28 days paid holiday (inc. bank holidays) a year, an extra day off for your birthday and 5 extra wellbeing days off (post probation).
• Excellent pension scheme
• Defined development scheme to grow your career
• Staff shop
• Invitation to our annual staff party
• The opportunity to work for a multi-channel company that put digital first to better our ways of working

* And because we value your service with us, we give you additional annual leave and incredible gifts once you’ve been with us for 5 years

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Award