Seasonal Member Services Adviser - Hertfordshire
Help us share the joy of good wine this Christmas!
- We’re looking for Member Services Advisers
- Comprehensive training provided
- Help our members with all their festive wine needs and queries
Christmas is the most exciting time of year at The Wine Society, as we busy ourselves sending out festive treats, hampers and gifts to our members all over the UK.
That’s where we need you!
We’re looking for passionate, committed Member Services Advisers to help us deliver fantastic customer service to our members over Christmas.
Maybe you’ve worked in the wine trade before, or have experience in customer service? If so, if you’ve got a great phone manner and excellent keyboard skills, we’d love to hear from you.
From handling incoming calls to dealing with member enquiries, this is a varied and challenging role, where you’ll work as part of a close-knit, friendly team. We’ll provide a week-long intensive training programme and give you all the support you’ll need.
The Company
The Wine Society is currently celebrating its 150th birthday!
We are a mutual company that puts our members at the heart of everything we do. We source wines from all corners of the world and sell them to members at fair prices, backed up with high levels of customer service.
With a strong reputation for integrity and ‘doing the right thing’, we are renowned as one of the UK’s leading wine merchants. We are a responsible business, committed to making sure that everything we do, across all aspects of the business, is good for the people we work with, good for the products we sell and, above all, good for the planet.
Our People and Our Culture
We believe in a fair and inclusive culture, where everyone feels a sense of belonging and has an equal chance to reach their potential. We have a duty of care to all our people – this includes workers in our supply chain, members, Society employees and our local community. That’s why we have developed a clear set of goals to build an equitable and inclusive culture, improve health and wellbeing, and promote responsible drinking.
Many people join The Wine Society team and build a rewarding career while developing a passion for our product.
We aim to select the best person for the job and all recruitment decisions are made fairly and objectively. We love to make new recruits feel welcome, informed and included, whether permanent or just with us for seasonal support.
Our success is due to hard work, a fantastic product and great people, all of which makes The Wine Society an amazing place to work.