National Account Manager Off Trade (Ecomm) - London
Suntory Global Spirits is a world leader in premium spirits. With a clear vision and strategy, a world-class portfolio of brands, and an inclusive, engaging culture, the business is growing its global footprint with an ambition to achieve $10B in sales by 2030. We are a company rooted in two centuries of family heritage with a rich interplay of diverse cultures. Combining the new with the familiar, we encourage our people to inspire brilliance. To push boundaries. To pursue excellence and quality at every step. Unleash Your Spirit and join a global team dedicated to crafting new experiences, from seed to sip.
What makes this a great opportunity?
As Suntory Global Spirits accelerates its global footprint, we are establishing our own commercial business in the UK. As one of the largest, most sophisticated spirits markets in the world, the UK offers significant potential for our portfolio of premium brands. We’re building a world-class team to create a new and exciting business that is rooted in strong foundations, led by our values and long-term commercial ambition.
As National Account Manager Ecommerce you will be responsible for growing our brand portfolio with Amazon and Ocado. With substantial experience generating sustainable E-Commerce profitable growth, you’ll have the chance to make your mark and help us connect more consumers with our brands.
To do this, you’ll create and execute the UK E-Commerce strategy in line with SGS ambition,s and develop strong business plans in order to deliver against our budgeted growth targets. This comes hand in hand with managing the full commercial picture from accurate forecasting to A&P investment, and ensuring that all marketing activity drives a positive return on investment.
Role Responsibilities
- Manage customer relationships.
- Manage the P&L for Ecomm (inc Volume, NSV, GP, Distribution, BI and Opex) with support from the Off Trade Director
- Responsible for formulating and controlling key business processes such as weekly & monthly performance updates, demand forecasting & annual bottom up planning to build budgets
- Building clear business plans for investment in secondary space and activation
- Building positive, mutually beneficial business relationships with customers
- Working with Commercial Marketing, utilise internal and external sales data for your customers to support our strategy and their success
- Own the rolling sales forecast and work with the Commercial Leadership Team and Finance Teams to deliver this monthly
- Liaison with key company stakeholders, including, but not limited to, Finance, Logistics, Culture, Marketing and the leadership team
- Maximize new business opportunities and stay on top of market trends
- Develop and implement monthly reports for Directors
- Work closely with Marketing and other sales channels to ensure the UK commercial strategy compliments the overriding brand strategy
- Identify key areas for improvement in sales process
- Close collaboration with Commercial Marketing to ensure all online execution is connected with in store amplification
Qualifications
- Solid sales/commercial experience (5 years+), including national customers with proven achievements and wins with key customers
- Demonstrable experience and knowledge of the ecommerce landscape, with an understanding of delivering growth in this channel
- Consumer Goods experience working with leading Ecomm customers
- Key skills and behaviours
- Well-developed leadership & coaching (this may not be a direct line-management role, however the expectation is this role would support and coach more junior team members)
- A strong ability to forecast accurately and an attention to detail
- Able to demonstrate analytical skills and utilise category insights to develop compelling, mutually beneficial growth plans
- Entrepreneurship and an eye for new opportunities
At Suntory Global Spirits, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Suntory Global Spirits is committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience.