National Account Manager - London

Bibendum has stood at the forefront of the wine industry for over 40 years, and we continue to lead the way today. We’re the UK’s leading premium wine specialist, inspiring our customers to discover the world’s most exciting, authentic and mindful winemakers. As an Off-Trade specialist, we work with a huge range of customers, from Michelin-starred restaurants to cocktail bars and pub groups. We shake up the sustainable status-quo, partnering with mindful producers, while pursuing a positive impact on the planet and our communities. We work with over 280 of the world’s most talented winemakers, and in addition to our core range, we also offer an ever-evolving selection of fine wines from across the globe.

What you’ll do

You will manage a key portfolio for the Bibendum off trade, driving new business within your customer base but also showing excellence in account management of existing business. Your focus will be on driving maximum exposure for our suppliers products and enhancing profit for Bibendum, whilst aligning to your customers’ strategy.

Core Accountablities

• Aligning overall account objectives to the Bibendum Off Trade wider objectives.
• Developing a business plan and  implementing this in your account base.
• Interpreting market and customer insights to align to your customer’s objectives and create mutual opportunities for us and our customers.
• Regular reviews of ranges utilising category insight and market trend data to provide market leading category understanding as standard
• Promotional proposals and review in line with the annual plan.
• Regular store visits and audits to ensure you have an in depth knowledge of your customer’s range, promo mechanics, POS etc.
• Reviewing sales reports and negotiating corrective action with your accounts to ensure that you track in line with budget.
• Reviewing weekly logistics reports to monitor stocks/sales of all lines and ensure best in class service levels.
• Achieve the budgeted volume and margins in each respective account
• Deliver on supplier and branded objectives within your accounts
• Preparing and following up on quotes/samples
• Build and develop customer relationships at buyer level in the account
• Visiting suppliers with customers where required to include in depth preparation and follow-up
• Management of pricing for loading internally and robust accrual management
• Internal networking to ensure you maximise the support available to you

Key Relationships

Internal:

• Insights – utilising our market insights to ensure selling stories are strong.
• Buying – engagement with all buyers, technical and supplier management team
• Marketing – consumer and market insights plus brand and customer marketing team
• Finance – commercial finance close relationship and regular dialogue with credit control team.
• Operations – weekly joint review meetings and regular contact to ensure a high level of customer service is achieved.

External:

• Customer buyers – main contact for buying function in your customer
• Winemakers – dialogue with customer winemaker in order to sign off blends
• Network of other contacts as necessary within your customer to ensure high levels of service
• Suppliers – interaction with supply base to develop customer propositions and execute plans in market.

About you

• Demonstrable, developed analytical skills
• Negotiation and selling skills
• Demonstrable efficiency in ways of working
• Cross team networking and demonstrable ability to escalate where necessary
• Knowledge of the global wine market and the supply base
• Advanced Excel Skills
• Strong knowledge of wine and the wine category
• Knowledge of UK off trade customers and their market context
• Wine & Spirit Education Trust (WSET) Advanced level
• Driving license

About Us 

Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves.  

Together we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. From grass to glass, and everything in between. C&C Group plc is a premium drinks company which owns, manufactures, markets, and distributes a unique portfolio of beer and cider brands in its home markets and across the globe. 

C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig.  

We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together. 

We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process. 

C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles. For help, please contact our Talent Acquisition Team at [email protected]. All applications need to come through the candidate portal https://careers.candcgroupplc.com/vacancies/ 

• Full job description :
• Role_Profile_Bibendum_off_trade_NAM_20.06.24.docx