Account Manager - Norwich

Overview:

Virgin Wines is part of the iconic Virgin brand, and as part of our aggressive growth strategy we’re on a mission to be the biggest and best specialist, online drinks retailer in UK. Right now, we’re looking for someone to join our successful Partnerships Team.

The Partnerships team plays an integral role in Virgin Wines’ customer recruitment strategy, helping to introduce new customers to Virgin Wines through affinity partnerships with like-minded brands/organisations in UK. As our Account Manager you’ll be responsible for the successful and efficient management of some our biggest and highest profile partnerships with a range of iconic brands. This involves building solid relationships with senior decision-makers and negotiating mutually beneficial promotional campaigns that introduce new customers to our business.

You don’t need to know your Claret from your Beaujolais to join our Partnerships Team, but you will need to be a tenacious Account Manager who thrives on being pro-active, staying organised, continually creating new opportunities with exciting partners, building solid relationships and closing deals.

You’ll have individual targets and activity related KPI’s to meet, and will make extensive use of Salesforce to self-manage your partner database. The contacts and accounts are provided to you along with full training and ongoing development but we encourage creative minds along with big and bold new ideas, and to thrive in this role you’ll be capable of thinking outside the box. Virgin Wines is a very cross-functional business, so you must be a team-player who can work collaboratively with colleagues and other departments towards collective organisational objectives.

The package includes a competitive salary with uncapped commission, performance related incentives, 25 days annual leave and hybrid working (3 days in the office). Perks including huge staff discounts on wine, WSET training, summer and Christmas company parties, regular team night’s out…and perhaps a trip abroad to a vineyard and winery. For the right person there are also opportunities for career progression.

So, if you’re good at forming relationships and want to work in a fun and stimulating environment with great people, and at a growing company, then this might just be the role you’ve been waiting for.

A bit more detail:

• You’ll have a blend of office and home-based working, making use of your company phone and laptop to set up video-calls and face-2-face meetings to schmooze partners, pitch the Virgin Wines proposition, negotiate and close deals.
• You’ll create and deliver impressive and engaging marketing campaigns via our partners channels to drive customers to Virgin Wines best in market offerings, in line with both brands’ objectives.
• You will oversee the seamless transition of new partners into the Account Management team, taking full responsibility of the Partner and its campaigns.
• You will utilise your impeccable organisation skills to ensure that every partner is serviced to the highest degree and campaigns are delivered efficiently, effectively and accurately.
• You will work in a full 360 manner, executing campaigns, reviewing the results and implementing improvements to continually grow our key accounts.
• You will use your extensive interpersonal skills to build solid working relationships both internally and externally to ensure that you and Virgin Wines are consistently successful.
• You’ll work at a few of our hugely popular LIVE wine tasting events across UK.

Your skills:

• Star-like qualities; lots of energy, passion and creative flair.
• A strong work ethic, performs well under pressure, with a proven track record in a B2B Account Management environment.
• Excellent interpersonal skills, especially verbal communication and rapport building.
• A skilled negotiator; tenacious with enthusiasm for closing deals.
• Highly organised and pro-active.
• Proven history in effective and successful Account Management.

Experience:

• 2+ year’s B2B Account Management experience essential.
• Good working knowledge of Microsoft Office 365; Excel, PowerPoint and Word.
• An understanding of direct response marketing is desirable.
• Organised, efficient, effective, trustworthy and reliable.

How to apply:

If you feel you possess the right skills and would like to apply for this position please send a CV and covering letter to us at [email protected].

Data Protection:

During the recruitment process we may collect, store and process personal information about applicants and we recognise the need to treat this information in an appropriate and lawful manner. The information, which may be held on paper, on a computer or other media, is subject to certain legal safeguards specified in the EU General Data Protection Regulation (GDPR) and other regulations. The Act imposes restrictions on how we may use that information. If you consider that any of those restrictions has not been followed in respect of personal data about yourself or others please raise the matter with us.