Account Executive (Off-Trade) - London

Nyetimber is a pioneering luxury brand and multiple award-winning English sparkling wine producer. Our story is one of many firsts; we were the first to pioneer the now-established style of English sparkling wine; we were the first to grow the renowned grape varieties Chardonnay, Pinot Noir and Pinot Meunier in England exclusively for producing sparkling wine; and the estate where our vines were first planted, was first mentioned in the Domesday book of 1086 by its then Anglo-Saxon name “Nyetimbraha”.

Quality is key to absolutely everything we do at Nyetimber and there is a constant strive for perfection. We produce exceptional sparkling wine, but always keep in mind that the reference to exceptional goes beyond wine, it extends to every touch point of the brand.

As an Off Trade Account Executive, you will support the Sales Off-Trade team in all customer and internal administrative tasks; also assisting with organising events, tastings and vineyard/estate visits. You will conduct store visits and trainings where necessary, increasing brand awareness in the off-trade.

RESPONSIBILITIES:

• Carry out daily administrative retail account tasks to ensure efficient running of retail accounts on time and with 100% accuracy.
• Manage daily retail account administration, including maintaining Bottlebooks and Brand Bank.
• Complete New Line Forms and fulfil data requests (e.g., packaging details, product information, pallet configurations—typically 35 data points per wine).
• Handle retailer specifications and process FOC & WB forms and requests.
• Prepare and submit press tasting forms and manage wine shipments for press events.
• Assist with audit administration and resolve retail customer complaints.
• Address invoice queries and ensure smooth communication with relevant teams.
• Update and maintain weekly retailer sales-out data.
• Maintain a monthly database of retail market price comparisons.
• Assist the Off Trade Sales team in organising events, tastings, trainings and other customer facing activities.
• Commit to undertaking product and brand training, with a view to implementing customer training when ready
• Undertake other duties commensurate with the responsibilities of the role.

QUALIFICATIONS & EXPERIENCE:

• Previous experience in an administrative role ideally working in or with a National Multiple retailer.
• Thorough attention to detail with a proven track record of 100% accuracy in administrative tasks such as data entry, form submissions, and managing multiple data points.
• Excellent organisational skills with the ability to prioritise tasks, manage time effectively, and ensure all retail account administration is completed on time.
• Strong relationship-building skills, both internally (collaborating with various teams) and externally (interacting with retailers and clients).
• Exceptional communication skills, both written and verbal, ensuring clear and concise correspondence with retail clients, suppliers, and internal stakeholders.
• Ability to work under pressure and meet tight deadlines, ensuring all forms, reports, and customer requests are completed accurately and efficiently.
• Proficiency in Microsoft Office tools, particularly Excel and PowerPoint, for data management, reporting, and presentation preparation.
• Commercial awareness and focus on luxury brands, with an understanding of retail markets and the ability to manage product pricing, specifications, and brand standards.
• Dynamic and self-motivated team player, with the ability to work autonomously when needed, while contributing positively to team initiatives.
• Commitment to continuous learning, with an eagerness to undertake product and brand training, including the ability to implement customer training when required.
• Strong academic background, ideally with a focus on business, marketing, or a related field.

THE NYETIMBER EXPERIENCE:

• Be a part of the world renowned English sparkling wine and multi award winning wine producer.
• Work for a true British heritage brand
• Beautiful central London office
• Excellent development, growth, and progression opportunities
• 25 days holiday
• Generous staff purchasing privileges.
• 5% Pension
• Life Assurance
• Simply Health Cash plan
• Perkbox