English Sparkling Wine Concession Lead

We are looking for a highly polished, confident, and charismatic Concession Lead & Supervisor with a passion for English Sparkling Wine to join our team. In this unique role, you’ll lead wine tastings at our bar, sharing knowledge and tasting notes while guiding guests through an elevated tasting experience. Beyond this, you’ll take on key supervisory responsibilities, helping to ensure that Brityard operates smoothly day-to-day. As Concession Lead & Supervisor, you’ll play a crucial role in delivering a memorable experience for every visitor and supporting Brityard’s mission to champion British tastes and talent.

Key Responsibilities
Brityard is a vibrant and multifaceted space. In line with this, you’ll step into a dynamic role where you’ll have opportunities to work closely with senior team members and brand partners across different facets of the business. 

• Be the face of our wine-tasting experience. Guide guests confidently through tasting flights, discussing tasting notes, grape varieties, and the artistry behind English sparkling wine.
• Support the management team by overseeing daily operations, including coordinating the retail and F&B counter teams and ensuring a warm, customer-first approach.
• Serve at the bar, lead tasting sessions, and inspire guest purchases by sharing product insights and upselling.
• Partner with the events and hospitality teams to support brand activations, in-store events, and wine-related experiences.
• Assist with inventory, stock management, and merchandising to maintain Brityard’s high standards of presentation.
• Work closely with management, founders, and the retail team to deliver exceptional experiences and ensure smooth operations.

About You

The ideal candidate for this position will be invigorated by the chance to work in one of London’s most ambitious retail start-ups, and to champion a best-in-class English sparkling wine brand. 

We are looking for a passionate individual with proven management experience in hospitality and/or retail, demonstrable ability to multitask and organise a team, a customer-oriented mindset, superlative communication and people skills, and confidence in public speaking. 

You’ll be… 

• Passionate and knowledgeable, bringing enthusiasm for English sparkling wine and a desire to share that passion with others.
• A natural leader, with a warm and engaging energy, inspiring both the team and guests, and enjoy creating a positive environment.
• Organised and reliable, with exceptional attention to detail and the ability to manage multiple tasks in a dynamic, fast-paced environment.

Weekend and evening shifts will be required in this role. Please only apply if you are willing and able to work consistent Saturdays and Sundays.

Curious to find out more?

We would love to hear from you. Please send an email to [email protected] with the subject ‘Wine Concession Lead’, your CV and a brief description of why you’d be a great fit for this position.