Key Account Analyst - Watford

An exciting opportunity to join the UK’s largest wine specialist in a dynamic sales role within the wine industry.

We’re hiring a Key Account Analyst to take our largest partnership to the next level. If you love deep-diving into sales data, mastering CRM pipelines, and managing complex financial portfolios without breaking a sweat, we want you on our team. Apply today and make a visible commercial impact from day one.

The Role:

The Key Account Analyst will play a pivotal role in supporting the Key Accounts team through data-driven analysis and administrative excellence. This role is dedicated to strengthening our strategic partnership with a major, market-leading key account, ensuring exceptional service and growth within their complex corporate portfolio. The ideal candidate will combine sharp commercial acumen with advanced analytical skills to navigate a complex, multi-channel estate, protect margins, and uncover untapped revenue opportunities.

Job Specifics:

Contract Type: Permanent

Hours per week: 37.5 hours

Location: Remote / Watford 

Reporting to: Head of Key Accounts

Key Responsibilities:

Strategic Account Navigation & Governance

• Develop a comprehensive, true understanding of the client’s complex estate to effectively manage their multi-channel structure and procurement nuances.
• Ensure all account activity strictly adheres to contractual obligations and procurement compliance standards across the entire account portfolio.
• Manage the end-to-end New Line Form (NLF) process and digital catalogue maintenance to ensure seamless product launches and maximum availability.

Commercial Analytics & Strategic Reporting

• Advanced Analytics: Execute rigorous weekly and monthly sales analysis alongside gap analysis to identify hidden revenue opportunities and track performance against KPIs.
• Executive Reporting: Synthesize complex data sets into high-level executive summaries and Quarterly Business Review (QBR) packs for senior stakeholder presentations.
• Pipeline & CRM Excellence: Drive the Major Commercial pipeline and maintain absolute Salesforce integrity to ensure all new business opportunities are accurately captured and tracked.

Financial & Price File Management

• Maintain dynamic, real-time price files and manage category-specific uplifts to ensure commercial accuracy and year-round margin protection.
• Take full ownership of retrospective rebate management and resolve complex invoice queries to maintain financial transparency and trust.

Supply Chain & Relationship Management

• Stock Forecasting: Orchestrate stock forecasts for specific client sites and deliver proactive mitigation proposals to prevent supply chain disruptions during menu/inventory changes or seasonal shifts.
• Relationship & Event Management: Serve as the primary day-to-day point of contact for the client while leading the organization and attendance of key industry events and exhibitions.

Knowledge & Skills Required:

• Industry Experience: in wholesale or national accounts (wine business preferable)
• WSET Level 2 Qualified
• Advanced Excel: Mastery of VLOOKUPs, Power Query, Pivot Tables, and data visualization (Power BI preferred)
• Financial Acumen and Multitasking
• Ability to distill massive datasets into executive-level summaries for Account Managers
• Excellent communication and presentation skills
• Excellent relationship management skills
• Ability to work independently and manage time effectively
• Flexibility to work weekends and evenings
• Passion for providing exceptional customer service
• A passion for wine, with a good knowledge of the industry and its trends.

What’s in it for you:

• A competitive salary & performance related bonus
• Up to 20% Staff Discount
• 29 days holiday, including public and bank holidays and we also have a Holiday Purchase Scheme
• Life Assurance (Worth x2 times your annual salary)
• A contributory Company Pension Plan
• Career development opportunities – we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
• Fantastic incentives that take you around the world to explore our different vineyards.
• Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line
• Company maternity, paternity and adoption leave after 26 weeks
• Long service rewards.
• Company sick pay scheme

Who are we:

Majestic Wine Group is the UK’s largest end-to-end wines and spirits specialist, operating across retail, on-trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025. With over 200 retail stores, a nationwide on-trade supply network and a growing wine bar estate, Majestic is focused on curating a high-quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.

We look forward to receiving your application! 

For any internal applicants, please ensure to speak to your Line Manager first

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

No Agencies Please – We thank you for your interest in working with Majestic Wine, however, we have a PSL who will be supporting us if needed. We will not pay fees or acknowledge any CV’s supplied to Majestic Wine unless you have been briefed on the role by a member of our Talent Team.