Members' Reserves Adviser - Stevenage
The Member Reserves Adviser is responsible for the day-to-day management and development of our Members’ Reserves service, supporting members who store their wines with us.
This role combines high-touch member engagement with detailed operational and administrative responsibility, ensuring members’ collections are expertly managed, accurately catalogued, and optimised for maximum enjoyment and drinking pleasure. They are also responsible for coordinating the logistics around inbound fine wine stock, specifically cataloguing inbound private cellars and fine wine collections.
The Company
The Wine Society has recently celebrated its 150th birthday!
We are a mutual company that puts our members at the heart of everything we do. We source wines from all corners of the world and sell them to members at fair prices, backed up with high levels of customer service.
With a strong reputation for integrity and ‘doing the right thing’, we are renowned as one of the UK’s leading wine merchants. We are a responsible business, committed to making sure that everything we do, across all aspects of the business, is good for the people we work with, good for the products we sell and, above all, good for the planet.
Job Description
Summary TWS
The Wine Society is the world’s oldest member-owned community of wine lovers, with more than 180,000 members and an award-winning range of some 1,400 wines. Since 1874 we’ve been doing business differently, putting our members before profit to ensure fairer bottle prices for both the people that enjoy them, and for those who make them. Because we don’t need to keep external shareholders happy, we’re able to put profits back into lower prices and services, so our members get exceptional quality in every bottle they buy.
Job Title
Members’ Reserves Adviser
Reporting to
Head of Fine Wine
Environment
The Members’ Reserves Adviser sits within the Fine Wine Team, a matrix team that is responsible for delivering the Fine Wine Strategy for the business.
The Members’ Reserves Adviser is part of our soon-to-be launched Fine Wine Service and operates under the direction of the Head of Fine Wine, alongside Member Services, the Fine Wine Advisers, Buying & Merchandising, Wine Operations, and the wider business to deliver an exceptional service to Members.
Benefits (for recruitment purposes only)
Benefits include:
Private Medical Insurance Scheme
Employee Discount
Interest Free Loan Scheme
Life Assurance
Permanent Health Insurance
Sports & Social Club