Account Manager – Fine Wine Merchants

To manage and develop the Fine Wine Merchant sector within the Specialists Channel in order to achieve MHUK’s key KPIs (volume, profit, market share & distribution targets) across our Champagne, Still Wine & Spirits portfolio. Responsible for executing excellently in a way that is true to each Brands DNA and in line with the Company’s strategy & values. Develop consistent performance metrics in a continued effort to reinforce our Brand positioning across the Channel whilst remaining agile in the backdrop of a dynamic market. Look to drive efficiencies across the

sales sector whilst also acting as an ambassador for your customer base internally.

• To develop and execute a sales strategy to achieve brand plan, distribution, and revenue growth objectives.
• To manage the P&L within the sector effectively and precisely. Taking ownership of the monthly and annual sales forecast in the internal commercial planning tool (Anaplan).
• To effectively use all the business tools available to plan, monitor, report and analyse account and market performance. Sharing regular feedback with the business.
• Have a clear understanding of how our Prestige portfolio is performing across the secondary market and sharing these insights across the wider business.
• To confidently write wine & spirits offers whilst monitoring sell through of new vintage releases.
• To manage, implement and evaluate prestige rarity allocations for targeted accounts.
• Ensure timely completion of relevant commercial admin (pricing changes, new line admin, invoice processing).
• Build strong network within current customer base whilst having a business development mindset to look for further opportunities for growth.
• Identify new partners to broaden distribution across the portfolio.
• Develop joint business plans with regular business reviews across the top strategic partners.
• To host and entertain key sector individuals at MHUK events and tastings.
• Confidently network and act as an ambassador for our Brands across the customer base.
• Work cross functionally to identify opportunities to maximise Brand visibility within the customer base. Also acting as an ambassador for your customers internally to ensure the right share of voice.
• Understand customer issues and concerns with a solution orientated mindset.
• Support the wider team on insights across the Prestige market and taking lead on new vintage releases.
• Effectively manage both internal and external stakeholders at all levels.

Professional Experience & Know How:

• Thorough understanding of the Fine Wine Merchant sector and secondary market.
• WSET Level 3 in Wine as a minimum.
• Previous sales & business development experience.
• Experience of managing prestige wine brands / exposure to luxury brands.
• Microsoft Office literate – Excel, Word & Power point.
• Negotiation & P&L Management skills.

Languages:

• English
• Knowledge of another language is a plus but not mandatory.

Personal & Interpersonal Skills:

• Customer centric.
• Business development mindset.
• Well organized with high attention to detail.
• Deep understanding of luxury and lifestyle.
• Ability to manage complexity and ambiguity.
• Clear communication skills.
• Driven, energetic, passionate and a self-starter.
• Stakeholder management and networking.
• Team player.
• Cross functional working.