EMEA Educator Trainer (Wine) - London
EMEA Educator Trainer (Wine) – London
WSET’s purpose is to empower people through inspiring learning experiences all over the world. We offer a comprehensive suite of globally recognised qualifications covering wines, spirits and sake.
We are the world’s leading provider of qualifications in wines, spirits and sake, delivering over 140,000 exams each year to candidates in over 70 countries via our network of Approved Programme Providers (APPs).
The successful applicant will contribute to a culture of integrity, empowerment, dynamism, and inclusivity within WSET.
Any offer of employment or your ongoing employment is conditional upon the successful completion of a thorough background check by an independent third party.
NB – If you currently work for one of WSET’s APPs, you may not be eligible to apply for this role subject to your future career plans and the nature of that role. If you work for an APP either in a self-employed or employed capacity and would like to discuss your eligibility, please contact the hiring manager.
EMEA Educator Trainer (Wine)
The Educator Training Programme (ETP) prepares candidates to become WSET Educators in all categories of WSET Qualifications. The ETP plays an important role in maintaining educator quality to ensure that all WSET students, no matter where in the world they study, receive a high-quality and consistent educational experience. This role has a focus on Wine Educator Training Programmes and Educator Support.
This role comprises four separate responsibilities: delivery of courses, supporting ETP candidates, developing ETP content, and assisting with the administration of courses.
With Head of Educator Training, deliver and co-deliver EMEA-based ETPs and other programmes with a focus on Wines. Most courses are London-based.
Provide feedback to ETP candidates throughout in-person and virtual ETPs.
Liaise with the ETP Co-ordinator to ensure the smooth running of London-based ETPs.
Assist the ETP Co-ordinator in organising ETPs globally, including sorting venues, samples, faculty, classroom materials etc.
Where needed, support the Head of Educator Training or local teams in the delivery of ETPs globally.
Support candidates in preparation for ETP courses by providing feedback on pre-course assignments.
Collate the results of all ETPs and share results with relevant stakeholders.
Work with ETP team and Business Development teams to put together reobservation plans for unsuccessful candidates.
Manage and review reobservation videos from unsuccessful candidates: providing candidates with detailed feedback and issuing and recording results.
Provide support to WSET Educators.
Working with the Head of Educator Training, help develop ETP programmes and materials with a focus in Wines.
Working with Digital teams, help develop digital ETP solutions to improve the Educator Training Programmes with a focus in Wines.
Work with the Product Development teams to ensure that all ETP courses and materials align with WSET suites of products.
Course Administration (10%)
Support the ETP Co-ordinator with the daily administration of the ETP operations.
Assist with monitoring the ETP inboxes and responding to enquiries.
Use the WSET CRM to register candidates onto courses, track candidate progress and log candidate results.
Use the NetSuite software to manage budgets.
Where needed, support WSET School and Business Development teams in the delivery of WSET qualifications.
Undertake other tasks relevant to the role.
WSET Diploma in Wines
Extensive teaching experience (min. 5 years) in a variety of settings
Proven experience in educator training, teacher training or train-the-trainer programmes
Ability to provide critical and constructive feedback
An up-to-date understanding of the wine world
Excellent communication skills both written and oral
Excellent planning and organisational skills with the ability to meet deadlines and targets
Willingness to travel within the UK, with occasional international travel required
Formal teacher qualification
WSET Certified Educator (Wines)
WSET teaching experience
Experience teaching remotely (e.g., via Zoom)
Interest in Spirits, Sake or Beer as evidenced by WSET or other qualifications
Experience with course development for classroom, online and blended delivery
Familiarity with CRM and financial platforms
Annual Leave – 27 days pa + public holidays, increases with service; ability to buy/sell 5 days
After three months:
5% Employee (EE) 3% Employer (ER) contributions.
Option 1: 3% EE 5% ER
Option 2: 5% EE 8% ER
Option 3: 7.5% EE 12.5% ER
Option 4: 9% EE 15 ER
Vitality scheme – post probation – Access to virtual GP appointments, Rewards include Caffe Nero drinks, Cinema Tickets, Apple Watch, Cash Back on Waitrose shopping, Amazon Prime membership, 75% off at Champneys, 6 month subscription with HeadSpace, Discounted Weight Watchers membership and gyms such as Virgin Active, Nuffield Health and David Lloyd, Smoking Cessation day worth £300 and half price health screens
Eye voucher scheme
Food and drink in the office
Nespresso coffee makers and a range of other drinks, fruit, cereals, soups
Season ticket & gym membership loan scheme
Group income protection scheme
24/7 confidential help and support from trained counsellors and advisors
Death in service
4x annual salary paid to nominees with associated bereavement support for family
Enhanced family friendly leave and pay
Development – WSET’s in-house training and qualifications in Wines, Spirits and Beer as well as other professional development opportunities
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