On Trade National Account Executive - South/London Based

Hallgarten is one of the UK’s leading wine specialists, working with many of the UK’s top On and Off
Trade businesses. Our award-winning portfolio has circa 1,500 wines from every corner of the wine-
making world and is at the core of our success. We are proud to have been awarded the prestigious
IWC ‘On Trade Wine Supplier of the Year 2023’, IWSC ‘Wine Distributor of the Year 2023’, and most
recently the Sommelier Wine Awards ‘Large Merchant of the Year 2024’. We are also Sliver
accredited Investors in People and proudly part of Coterie Holdings.

Key Aims and Responsibilities:

To support the On Trade National Accounts team to ensure that customer accounts run smoothly,
with all contractual obligations fulfilled and training plans designed and delivered within agreed
timeframes.
• Customer liaison for a defined customer base in conjunction with the national on trade
account managers
• To attend key customer events as required by the customer and directed by the national on
trade account managers.
• Deliver operational tasks of the agreement/ contract including managing and maintaining
customer wine lists
• To liaise with both the customer and the shipping and buying teams to ensure stock forecast
and requirements are communicated in a suitable time frame
• Communicate with customer any issues or anticipated delays with stock.
• Inform relevant parties, i.e. account manager and supply chain of any issues or updates
• To ensure that you keep yourself up to date at all times as in regards to vintage changes, out
of stock situations and major new listings and de-listings.
• Responsible for organising agreed training bespoke and WSET programmes as detailed in
any customer agreement. This training to be delivered making full use of the Hallgarten
Training team where appropriate
• To manage and maintain customer pricing on both NAVISION and customer ordering portals
(e.g. Procure)
• To ensure that your product knowledge is sufficient to be able to converse comfortably with
customers and prospects at all levels.
• To manage your time carefully and efficiently and develop a plan that ensures you have time
to fulfil each customer requirement.
• To comply with the Company’s procedures in all respects
• Where required, to host wine dinners and events to contractual obligations to clients
Requirements:
• Excellent inter-personal skills – good listener; able to adapt communication style as
appropriate
• Sound commercial awareness
• Passion for wine
• Attention to detail
• Excellent administrative and organisational skills
• Team Player
• Committed to continuous development
• Good communication skills (written and verbal)
• Proactive attitude
• Customer focussed
• Computer literate
• Driving licence
• Presentation experience
• WSET Diploma or Higher Certificate (and keen to gain Diploma qualification) essential, as a
confidence to impart product and industry knowledge to a minimum standard of WSET
Higher Certificate
• Experience of sales support and or account management is ideal.
• Experience of catering/hotel/ restaurant industry is an advantage.
• Experience of designing and delivering training programmes is desirable.
Benefits:
• Competitive salary with personal and company profit share scheme.
• Opportunities for career advancement within a dynamic and growing company.
• Comprehensive training and support in product knowledge and sales techniques.
• Access to a diverse portfolio of world-class wines.
• PCA and expenses for business-related travel.
• Health and wellness benefits.
If you have a passion for wine, a customer-centric mindset and have proven sales experience in
national off trade accounts you are invited to apply. Join us in our commitment to delivering
exceptional wines and building lasting relationships with our customers. We are looking to recruit
for these positions to start in 2025.
Additional Information
This is a Full-time position with regular UK travel with overnight stays and occasional weekends
when required. You will also be required to Occasional travel abroad and to work on site at key
customer events.
Our 5 values are Partnership, Positivity, Passion, Pride and Progression; you will find a collaborative,
supportive friendly team at Hallgarten Wines which gives you the platform to succeed and grow.
We are an equal opportunity employer and are committed to equality of opportunity for our current
and future employees irrespective of their gender, age, race, disability, marital status, religion or
belief, or sexual orientation. We believe that the wide range of perspectives that result from
diversity promotes innovation and business success. If you need reasonable adjustments at any
point in the recruitment process, please let us know and in your application, please feel free to note
which pronouns you use.

Closing date for applications is Friday 10th January, but we reserve the right to close earlier should
we find the successful candidate. Please send an up-to-date CV to [email protected]